V
v3rt
Новичок
В общем, сабж.
Покупал товар в US, указав местный адрес посредника, и перед тем, как оплатить, спросил у прода на всякий случай, не отправит ли он товар напрямую сюда. Прод согласился, и пока мы выясняли способ и цену доставки, он вдруг написал мне, что сделал SCO другому покупателю, и я могу не париться с оплатой товара. Это меня сильно разозлило, т.к. он даже не попытался меня предупредить об этом, и не сделал отмену сделки, поэтому я сразу же оплатил лот и сказал, что хочу получить айтем, т.к. выиграл его первым. Вещь хорошая, упускать жалко, как теперь выбить её из прода?
Открывать кейс на ? По какому основанию?
Добавлено спустя 5 мин. 2 сек.
Привожу переписку с продавцом, чтобы было яснее:
Dear musicgearjunky,
Hello, i'd like to ask if there is any chance that you can send an item overseas?
Thank you!
Dear v3rtu,
Where are you located?
Dear musicgearjunky,
I'm in Russian Federation. 20$ to 40$ with Priority Mail depending on the item's box measurements. It would be very nice of you to send it directly to me, otherwise i have to use freight forwarder to receive the item which is rather expensive and pretty slow.
Dear v3rtu,
$40 via UPS?
Dear musicgearjunky,
Are there any possibilities for sending it with USPS? I'm not sure wether i'd be able to receive the item directly or i'd have to do customs clearance with UPS. And i know that USPS won't cause any problems. But if UPS is the only option, it will do. Just tell me, what is more suitable for you.
Dear v3rtu,
Whatever is easier for you....
Dear musicgearjunky,
Hi, could you please tell me the shipping cost with USPS so i could make a payment? Thank you.
Dear v3rtu,
What is the country code for the Russia federation?
Dear musicgearjunky,
I'm not sure what you're talking about but my ZIP code is 45013, telephone code is +7.
Dear v3rtu,
According to USPS the flat rate international fee is $75.00
Я немного офигел от цифры (айтем совсем небольшого размера) и стал обдумывать, как лучше поступить. И тут получаю сообщение:
Dear v3rtu,
I waited and didn't hear from you so I sent another buyer a second chance offer so don't worry about paying me...good luck.
Dear musicgearjunky,
I've been waiting for 3 days for you to calculate the shipping and you gave me some kind of ridiculous price for such a small package, that it took some time to calculate the actual cost by myself, so it seems a little unfair for to you to do so. If you are really so bothered with sending an item overseas you could just say so and i could gave you US address.
Dear v3rtu,
If you look at the listing it said:
Seller's payment instructions
Buyer pays all shipping. If shipping is more than the quote, I will ask for extra funds via Paypal. NO INTERNATIONAL SHIPPING....NO INTERNATIONAL SHIPPING.....NO INTERNATIONAL SHIPPING....NO INTERNATIONAL SHIPPING....NO INTERNATIONAL SHIPPING!!!
So I did say so at the beginning. sorry again.
Dear musicgearjunky,
Yes, i understand that and my request about international shipping was just an option. In case you don't do it i have the US address that was listed while buying. As a buyer i still want my item as i won it during the auction and according to rules i still have time to make a payment. I don't wan't you to ship it internationally, i wan't you to send it to my primary shipping address in California, is that okay?
И сразу же оплатил товар. А затем сообщение:
Dear v3rtu,
Item has sold....
На мое сообщение ниже он не ответил:
Dear musicgearjunky,
Well, that's quit a problem. See, in rules () is said that that the seller should try to resolve the issue with the original buyer before sending a Second Chance Offer to another bidder. I don't feel like you've tried to resolve this issue, as neither you've warned me that you're going to make and offer to another buyer before actually doing it nor cancelled the purchase. As the payment was sent, purchase was not closed or disputed and no claim was filled, I feel that I have a right to get this item as I won it on the auction and payed for it. I feel really sad for this misunderstanding but I hope we'll find our way to solve this without opening a dispute on or PayPal.
В общем, как быть-то?
Покупал товар в US, указав местный адрес посредника, и перед тем, как оплатить, спросил у прода на всякий случай, не отправит ли он товар напрямую сюда. Прод согласился, и пока мы выясняли способ и цену доставки, он вдруг написал мне, что сделал SCO другому покупателю, и я могу не париться с оплатой товара. Это меня сильно разозлило, т.к. он даже не попытался меня предупредить об этом, и не сделал отмену сделки, поэтому я сразу же оплатил лот и сказал, что хочу получить айтем, т.к. выиграл его первым. Вещь хорошая, упускать жалко, как теперь выбить её из прода?
Открывать кейс на ? По какому основанию?
Добавлено спустя 5 мин. 2 сек.
Привожу переписку с продавцом, чтобы было яснее:
Dear musicgearjunky,
Hello, i'd like to ask if there is any chance that you can send an item overseas?
Thank you!
Dear v3rtu,
Where are you located?
Dear musicgearjunky,
I'm in Russian Federation. 20$ to 40$ with Priority Mail depending on the item's box measurements. It would be very nice of you to send it directly to me, otherwise i have to use freight forwarder to receive the item which is rather expensive and pretty slow.
Dear v3rtu,
$40 via UPS?
Dear musicgearjunky,
Are there any possibilities for sending it with USPS? I'm not sure wether i'd be able to receive the item directly or i'd have to do customs clearance with UPS. And i know that USPS won't cause any problems. But if UPS is the only option, it will do. Just tell me, what is more suitable for you.
Dear v3rtu,
Whatever is easier for you....
Dear musicgearjunky,
Hi, could you please tell me the shipping cost with USPS so i could make a payment? Thank you.
Dear v3rtu,
What is the country code for the Russia federation?
Dear musicgearjunky,
I'm not sure what you're talking about but my ZIP code is 45013, telephone code is +7.
Dear v3rtu,
According to USPS the flat rate international fee is $75.00
Я немного офигел от цифры (айтем совсем небольшого размера) и стал обдумывать, как лучше поступить. И тут получаю сообщение:
Dear v3rtu,
I waited and didn't hear from you so I sent another buyer a second chance offer so don't worry about paying me...good luck.
Dear musicgearjunky,
I've been waiting for 3 days for you to calculate the shipping and you gave me some kind of ridiculous price for such a small package, that it took some time to calculate the actual cost by myself, so it seems a little unfair for to you to do so. If you are really so bothered with sending an item overseas you could just say so and i could gave you US address.
Dear v3rtu,
If you look at the listing it said:
Seller's payment instructions
Buyer pays all shipping. If shipping is more than the quote, I will ask for extra funds via Paypal. NO INTERNATIONAL SHIPPING....NO INTERNATIONAL SHIPPING.....NO INTERNATIONAL SHIPPING....NO INTERNATIONAL SHIPPING....NO INTERNATIONAL SHIPPING!!!
So I did say so at the beginning. sorry again.
Dear musicgearjunky,
Yes, i understand that and my request about international shipping was just an option. In case you don't do it i have the US address that was listed while buying. As a buyer i still want my item as i won it during the auction and according to rules i still have time to make a payment. I don't wan't you to ship it internationally, i wan't you to send it to my primary shipping address in California, is that okay?
И сразу же оплатил товар. А затем сообщение:
Dear v3rtu,
Item has sold....
На мое сообщение ниже он не ответил:
Dear musicgearjunky,
Well, that's quit a problem. See, in rules () is said that that the seller should try to resolve the issue with the original buyer before sending a Second Chance Offer to another bidder. I don't feel like you've tried to resolve this issue, as neither you've warned me that you're going to make and offer to another buyer before actually doing it nor cancelled the purchase. As the payment was sent, purchase was not closed or disputed and no claim was filled, I feel that I have a right to get this item as I won it on the auction and payed for it. I feel really sad for this misunderstanding but I hope we'll find our way to solve this without opening a dispute on or PayPal.
В общем, как быть-то?
