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Dear Kirill,
Thank you for writing in regard to your Unpaid Item suspension
appeal.
Our records indicate that your account was suspended due to Unpaid
items. I'm sorry to hear that these trades ended with Unpaid item
records on your account. I apologize for any inconvenience this might
have caused you and understand how frustrating this can be. I will be
more than happy to assist you with your question by checking the details
of your account and providing you with further details that might be
helpful for your future transactions.
However, we want to inform you that eBay's Unpaid Item (UPI) policy is
necessary to enforce the contractual obligations entered into between a
buyer and a seller and helps to facilitate successful trading on the
site. When a buyer doesn't pay for an item they've won or purchased, it
costs the seller time and money.
I understand that you would like to have your account reinstated. Please
be reminded that in order for us to reinstate your account, we will need
to remove all the unpaid item records on your account.
Here's how you can appeal an Unpaid Item record:
- You must provide us with proof that you've actually paid for the item.
- The seller gets in touch with us and excuses you from completing the
transaction.
- You contact the seller (if you haven't paid) to see if you can arrange
payment now.
- The seller goes ahead and removes the record personally.
Regrettably, I'm unable to remove the Unpaid item records from your
account based solely on the information you sent, but I'll be happy to
do so in any of the following circumstances:
-The seller agrees to remove the record.
-You send us proof that you paid.
-You send us proof that the seller excused you from the purchase.
I prepared here a list of your Unpaid Items for reference:
Title: NOTRE DAME McNASTY NEW ERA FLEX FITTED HAT CAP M/L
Item #: 360294319251
Start Date: 8/27/2010 2:18:07 AM
End Date: 10/22/2010 3:23:50 PM
Seller: chairman32 (mkchojnacki@msn.com)
Title: 96-00 HONDA CIVIC RED JDM TYPE FLOOR MATS CARPET 5PCS R
Item #: 230546512522
Start Date: 11/4/2010 12:15:16 AM
End Date: 11/4/2010 9:09:45 PM
Seller: parasitesingle (parasite.single@yahoo.com)
Title: Xenon Yellow H1 Fog Light Lamp Bulbs 99 BMW 328iC 328iS
Item #: 370423845048
Start Date: 8/23/2010 7:34:39 PM
End Date: 9/22/2010 7:34:39 PM
Seller: autogrimmig (service@autogrimmig.com)
Title: H1 12V 55W 2500K HID JDM XENON FOG LIGHT BULBS YELLOW
Item #: 300470333416
Start Date: 9/20/2010 4:04:35 AM
End Date: 9/23/2010 7:11:48 PM
Seller: trendgear (trendgear@yahoo.com)
Also, for your convenience I'll be sending a separate email with these
sellers contact information so you can contact them to help you out with
these unpaid item records. At the same time, we'll also send an email to
these sellers with your contact information.
By the way, you can send the proof by email or fax.
Submitting Proof by Email
If you have proof of payment or other information in email form, please
reply to this message. Paste the complete text of the email, along with
its complete email header. Please don't send it as an attachment. For
security reasons, we can't open attachments.
-- Important --
The complete header of the email must be included in your reply. A
header looks like a string of nonsense characters, but it will tell us
where the email came from. You can usually find the header by using the
"properties" function of your email program.
The header and text of the original message must be submitted to us in
the same email. The header should appear directly above the text of the
original email.
To learn more about email headers and how to locate them, go to:
Submitting Proof by Fax
You can fax us at to 1-888-379-6251. Please write "Unpaid Item Appeal -
Attn: <OperatorName>" on your cover page, and include the item number
and your user ID in the documentation.
Faxed appeals may take up to 10 business days to process. Once we
receive the evidence, we'll reply as quickly as possible.
Most problems on get resolved with direct communication between
buyers and sellers. You can email or call your seller to see if you can
work it out. So we strongly encourage you to communicate with your
trading partner so that they would be able to remove the Unpaid Item in
records.
In summary I have provided you information to help you out with these
unpaid items, provided ways on how your account be reinstated, explained
that eBay's Unpaid Item (UPI) policy is necessary to enforce the
contractual obligations entered into between a buyer and a seller and
how this can be avoided in the future. I am confident that these
information I have provided regarding your unpaid item records will
provide you a more successful transaction in the future.
I took some time to review your account, and I see that you have been
registered on our site for almost 3 months now. Thank you for continuing
to do business with us over the months. We truly appreciate you as one
of our valued customers.
Sincerely,
Bronson S.
что делать подскажите плиз я лошара)написал всем продаванам на мыло они молчат.
Thank you for writing in regard to your Unpaid Item suspension
appeal.
Our records indicate that your account was suspended due to Unpaid
items. I'm sorry to hear that these trades ended with Unpaid item
records on your account. I apologize for any inconvenience this might
have caused you and understand how frustrating this can be. I will be
more than happy to assist you with your question by checking the details
of your account and providing you with further details that might be
helpful for your future transactions.
However, we want to inform you that eBay's Unpaid Item (UPI) policy is
necessary to enforce the contractual obligations entered into between a
buyer and a seller and helps to facilitate successful trading on the
site. When a buyer doesn't pay for an item they've won or purchased, it
costs the seller time and money.
I understand that you would like to have your account reinstated. Please
be reminded that in order for us to reinstate your account, we will need
to remove all the unpaid item records on your account.
Here's how you can appeal an Unpaid Item record:
- You must provide us with proof that you've actually paid for the item.
- The seller gets in touch with us and excuses you from completing the
transaction.
- You contact the seller (if you haven't paid) to see if you can arrange
payment now.
- The seller goes ahead and removes the record personally.
Regrettably, I'm unable to remove the Unpaid item records from your
account based solely on the information you sent, but I'll be happy to
do so in any of the following circumstances:
-The seller agrees to remove the record.
-You send us proof that you paid.
-You send us proof that the seller excused you from the purchase.
I prepared here a list of your Unpaid Items for reference:
Title: NOTRE DAME McNASTY NEW ERA FLEX FITTED HAT CAP M/L
Item #: 360294319251
Start Date: 8/27/2010 2:18:07 AM
End Date: 10/22/2010 3:23:50 PM
Seller: chairman32 (mkchojnacki@msn.com)
Title: 96-00 HONDA CIVIC RED JDM TYPE FLOOR MATS CARPET 5PCS R
Item #: 230546512522
Start Date: 11/4/2010 12:15:16 AM
End Date: 11/4/2010 9:09:45 PM
Seller: parasitesingle (parasite.single@yahoo.com)
Title: Xenon Yellow H1 Fog Light Lamp Bulbs 99 BMW 328iC 328iS
Item #: 370423845048
Start Date: 8/23/2010 7:34:39 PM
End Date: 9/22/2010 7:34:39 PM
Seller: autogrimmig (service@autogrimmig.com)
Title: H1 12V 55W 2500K HID JDM XENON FOG LIGHT BULBS YELLOW
Item #: 300470333416
Start Date: 9/20/2010 4:04:35 AM
End Date: 9/23/2010 7:11:48 PM
Seller: trendgear (trendgear@yahoo.com)
Also, for your convenience I'll be sending a separate email with these
sellers contact information so you can contact them to help you out with
these unpaid item records. At the same time, we'll also send an email to
these sellers with your contact information.
By the way, you can send the proof by email or fax.
Submitting Proof by Email
If you have proof of payment or other information in email form, please
reply to this message. Paste the complete text of the email, along with
its complete email header. Please don't send it as an attachment. For
security reasons, we can't open attachments.
-- Important --
The complete header of the email must be included in your reply. A
header looks like a string of nonsense characters, but it will tell us
where the email came from. You can usually find the header by using the
"properties" function of your email program.
The header and text of the original message must be submitted to us in
the same email. The header should appear directly above the text of the
original email.
To learn more about email headers and how to locate them, go to:
eBay's Online Customer Service provides you with the information you need to buy and sell. If you can’t find the answer, we’ll connect you with one of our team members.
pages.ebay.com
Submitting Proof by Fax
You can fax us at to 1-888-379-6251. Please write "Unpaid Item Appeal -
Attn: <OperatorName>" on your cover page, and include the item number
and your user ID in the documentation.
Faxed appeals may take up to 10 business days to process. Once we
receive the evidence, we'll reply as quickly as possible.
Most problems on get resolved with direct communication between
buyers and sellers. You can email or call your seller to see if you can
work it out. So we strongly encourage you to communicate with your
trading partner so that they would be able to remove the Unpaid Item in
records.
In summary I have provided you information to help you out with these
unpaid items, provided ways on how your account be reinstated, explained
that eBay's Unpaid Item (UPI) policy is necessary to enforce the
contractual obligations entered into between a buyer and a seller and
how this can be avoided in the future. I am confident that these
information I have provided regarding your unpaid item records will
provide you a more successful transaction in the future.
I took some time to review your account, and I see that you have been
registered on our site for almost 3 months now. Thank you for continuing
to do business with us over the months. We truly appreciate you as one
of our valued customers.
Sincerely,
Bronson S.
что делать подскажите плиз я лошара)написал всем продаванам на мыло они молчат.
