N
NigazZZ
Новичок
- Регистрация
- 31 Окт 2005
- Сообщения
- 1
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- 0
Привет!
Я у меня суспенд
и я не могу разобраться что они от меня хотят!
Может кто сталкивался.......помогите плз!
Hello,
Thank you for writing in to Safe Harbor with your concerns. My name is
Chadwick and I will be happy to assist you regarding your Seller
Non-performance appeal.
We appreciate your desire to resolve these issues and value your
cooperation in this matter. In order to be considered for reinstatement,
please provide evidence that the complaints listed below have been
resolved. Please send all evidence at one time to expedite your appeal.
*IMPORTANT: You must visit the following Web page for a detailed
discussion of the three (3) reinstatement conditions that must be met
before your account can be considered for reinstatement:
For your convenience, the complaints of Seller Non-performance that must
be resolved are listed below:
*Negative/Neutral Feedback For Item Misrepresentation: (мой ID)
Инфа о моих покупателях
*Significantly Not As Described Dispute: (мой ID)
Инфа о моих покупателях
*Negative/Neutral Feedback For Item Misrepresentation: (мой ID)
Инфа о моих покупателях
We will accept the following evidence as proof of resolution:
1. A valid tracking number for complaints of non-shipment. This will not
be accepted for complaints of item misrepresentation.
2. Follow-up feedback from buyers stating that a transaction has been
resolved. For more information about follow-up feedback, please visit
the following page:
3. Proof that a refund has been issued to the buyer. For refunds issued
through PayPal, it is preferable for you to provide us with the
transaction ID # for any refunds, along with the email address from
which the refund was sent. Alternatively, you can provide us with any
PayPal emails with full headers showing a refund, or a full screen shot
print out of any PayPal transaction. A full screen shot must be provided
to us as a printed copy either faxed or mailed. For security concerns,
we are unable to accept file attachments.
If you send checks or money orders for any refunds, we will need to
receive a copy of both the front and back to verify that the refund was
issued.
4. Email sent to us from buyers stating that a transaction has been
resolved. Buyers can write to from the "Contact Us" page at:
From this page, the buyer will need to select the following in order to
contact us directly:
Report problems with other members > Problems with sellers > The
problem you're having with your seller isn't listed
5. The buyer may mark any Item Not Received / Significantly Not As
Described disputes as closed and resolved.
6. Email you have received from a buyer with full headers stating that a
transaction has been resolved.
7. Email with headers or full screenshots from SquareTrade showing that
a complaint is resolved, cannot be resolved, or that the buyer cannot be
contacted.
Email evidence must include the full message header to be accepted as
proof of resolution. More information on obtaining the full headers can
be found at
For security reasons, we cannot open any attachments sent to us. If you
send evidence in the form of an email message, please copy the contents
of the message and header and paste it into the body of your reply or
send it to us by fax or mail.
You can fax information for your appeal to:
Attn: SNP Appeals
(877) 471-2004
Please be sure to include the User ID and email address of the suspended
account you're appealing. If your documentation does not contain this
information, it will not be processed.
If you are unable to fax this information, you may mail it to us at the
following address:
Inc.
Attn: SNP Appeals
PO Box 1469
Draper, UT 84020
It is my pleasure to assist you and I appreciate your cooperation in
this matter. Thank you for choosing
Regards,
Chadwick
Investigations Team
Я у меня суспенд
и я не могу разобраться что они от меня хотят!Может кто сталкивался.......помогите плз!
Hello,
Thank you for writing in to Safe Harbor with your concerns. My name is
Chadwick and I will be happy to assist you regarding your Seller
Non-performance appeal.
We appreciate your desire to resolve these issues and value your
cooperation in this matter. In order to be considered for reinstatement,
please provide evidence that the complaints listed below have been
resolved. Please send all evidence at one time to expedite your appeal.
*IMPORTANT: You must visit the following Web page for a detailed
discussion of the three (3) reinstatement conditions that must be met
before your account can be considered for reinstatement:
For your convenience, the complaints of Seller Non-performance that must
be resolved are listed below:
*Negative/Neutral Feedback For Item Misrepresentation: (мой ID)
Инфа о моих покупателях
*Significantly Not As Described Dispute: (мой ID)
Инфа о моих покупателях
*Negative/Neutral Feedback For Item Misrepresentation: (мой ID)
Инфа о моих покупателях
We will accept the following evidence as proof of resolution:
1. A valid tracking number for complaints of non-shipment. This will not
be accepted for complaints of item misrepresentation.
2. Follow-up feedback from buyers stating that a transaction has been
resolved. For more information about follow-up feedback, please visit
the following page:
3. Proof that a refund has been issued to the buyer. For refunds issued
through PayPal, it is preferable for you to provide us with the
transaction ID # for any refunds, along with the email address from
which the refund was sent. Alternatively, you can provide us with any
PayPal emails with full headers showing a refund, or a full screen shot
print out of any PayPal transaction. A full screen shot must be provided
to us as a printed copy either faxed or mailed. For security concerns,
we are unable to accept file attachments.
If you send checks or money orders for any refunds, we will need to
receive a copy of both the front and back to verify that the refund was
issued.
4. Email sent to us from buyers stating that a transaction has been
resolved. Buyers can write to from the "Contact Us" page at:
From this page, the buyer will need to select the following in order to
contact us directly:
Report problems with other members > Problems with sellers > The
problem you're having with your seller isn't listed
5. The buyer may mark any Item Not Received / Significantly Not As
Described disputes as closed and resolved.
6. Email you have received from a buyer with full headers stating that a
transaction has been resolved.
7. Email with headers or full screenshots from SquareTrade showing that
a complaint is resolved, cannot be resolved, or that the buyer cannot be
contacted.
Email evidence must include the full message header to be accepted as
proof of resolution. More information on obtaining the full headers can
be found at
For security reasons, we cannot open any attachments sent to us. If you
send evidence in the form of an email message, please copy the contents
of the message and header and paste it into the body of your reply or
send it to us by fax or mail.
You can fax information for your appeal to:
Attn: SNP Appeals
(877) 471-2004
Please be sure to include the User ID and email address of the suspended
account you're appealing. If your documentation does not contain this
information, it will not be processed.
If you are unable to fax this information, you may mail it to us at the
following address:
Inc.
Attn: SNP Appeals
PO Box 1469
Draper, UT 84020
It is my pleasure to assist you and I appreciate your cooperation in
this matter. Thank you for choosing
Regards,
Chadwick
Investigations Team