M
miha7
Новичок
Добрый день, попал в непростую ситуацию. Был саспенд - после первого лота, проверка документов, все стандартно, куча факсов, 2 звонка в , беседы в лайф чате в итоге они сказали что у них есть вся информация и они изучают документы. Вчера получил письмо:
Dear Mikhail
I apologize for the delay in our response to you about this concern, I
understand this is a frustrating situation and I hope the delay has not
caused you in additional inconvenience, we have been experiencing a
higher then normal volumes and our response time has been pushed back
due to it.
Thank you for the information you have submitted. I am pleased to inform
you that we have reinstated your account.
We often request these types of documents from member's to help insure
that is as safe and fair a trading environment as possible, I
understand that having your account restricted like this can be very
frustrating, please understand that it is to help protect you and other
members.
To avoid situations like this in the future, we recommend that you
become familiar with our listing guidelines.
Please be aware that any future violations may result in a range of
other actions, including limits of your buying and selling privileges
and suspension of your account.
Sincerely,
Mike G.
Обрадовался, но после входа в акк, вижу, что саспенд на месте. Акк по прежнему не восстановлен, что делать-то?
Зачем говорить и поздравлять меня с восстановлением акка, если реально он не восстановлен... я в шоке. Общение в лайф чате не привело ни к чему.
Что посоветуете, Что за странная ситуация?
Dear Mikhail
I apologize for the delay in our response to you about this concern, I
understand this is a frustrating situation and I hope the delay has not
caused you in additional inconvenience, we have been experiencing a
higher then normal volumes and our response time has been pushed back
due to it.
Thank you for the information you have submitted. I am pleased to inform
you that we have reinstated your account.
We often request these types of documents from member's to help insure
that is as safe and fair a trading environment as possible, I
understand that having your account restricted like this can be very
frustrating, please understand that it is to help protect you and other
members.
To avoid situations like this in the future, we recommend that you
become familiar with our listing guidelines.
pages.ebay.com
Please be aware that any future violations may result in a range of
other actions, including limits of your buying and selling privileges
and suspension of your account.
Sincerely,
Mike G.
Обрадовался, но после входа в акк, вижу, что саспенд на месте. Акк по прежнему не восстановлен, что делать-то?
Зачем говорить и поздравлять меня с восстановлением акка, если реально он не восстановлен... я в шоке. Общение в лайф чате не привело ни к чему.
Что посоветуете, Что за странная ситуация?
