Aleksandr L.
Продвинутый
Доброго времени суток уважаемые Форумчане!
Несколько дней назад у меня случилась очень неприятная ситуация.
На я являюсь активным покупателем всего около месяца. Приобрел уже около 10 вещиц.
Пользуюсь картой Visa Classic открытой в Сбербанке.
Так вот несколько дней назад мне приходит письмо от РР следующего содержания:
------------------------------------------------------------------------------------------
Notification of Limited Account Access RXI017
Dear ------,
As part of our security measures, we regularly screen activity in the
PayPal system. During a recent screening, we noticed an issue regarding
your account.
We are very sorry, but in accordance with the PayPal User Agreement, we are
no longer able to have you as a customer.
We have had to close your account for the following reason:
Our system detected unusual activity on a credit card linked to your PayPal
account.
We apologize for any inconvenience this account closure may cause. You may
still log in to PayPal to view your transactions history and personal
information for a limited time.
The funds in your account will be held for 180 days, due to the risk of
outstanding chargebacks and complaints. After 180 days, any remaining funds
will be available to you for withdrawal.
For your protection, we have limited access to your account until
additional security measures can be completed. We apologize for any
inconvenience this may cause.
To review your account and some or all of the information that PayPal used
to make its decision to limit your account access, please visit the
Resolution Center. If, after reviewing your account information, you seek
further clarification regarding your account access, please contact PayPal
by visiting the Help Center and clicking "Contact Us".
We thank you for your prompt attention to this matter. Please understand
that this is a security measure intended to help protect you and your
account. We apologize for any inconvenience.
Sincerely,
PayPal Account Review Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
------------------------------------------------------------------------------------------
Я не очень владею английским языком, но с помощью переводчика я понял, что мой аккаунт залочили из-за подозрительного поведения моей карточки.
Из-за этой блокировки у меня повисли проплаты за последние 3 покупки!!!
По этим трем покупкам РР открыл диспуты.
Затем я обратился в Resolution Center с просьбой дать разъяснения по факту блокировки.
Вот что они мне ответили:
------------------------------------------------------------------------------------------
Dear -------------,
Thank you for contacting PayPal regarding unlocking your account.
I have reviewed your enquiry and I can confirm that unfortunately there
is nothing you can do to unlock your account as we have made a final
decision to permanently limit your account. We’ve reviewed your PayPal
account extensively and have determined there to be excessive risk
involved. To minimize any disruption to your business, you can continue
to log in to your account for the next 180 days to assist with closing
down all activities associated with it.
As a result of this limitation, the following payments are currently on
hold in your account:
2KM014----------------
9X0949----------------
1GN760----------------
We will continue our investigation into these payments and update you
with any information via e-mail. The investigation period can take up to
15 days to be completed. Please be assured that any payments that have
been made without your authorization will be reversed back to your card
or PayPal balance.
I regret that we are unable to continue to offer our services to you;
however this decision has been made in accordance with our User
Agreement. If you’d like more information about our policies, please
refer to the User Agreement. Click ‘Legal Agreements’ at the bottom of
any PayPal page, then click ‘PayPal User Agreement.’
Sincerely,
Patrick
PayPal
------------------------------------------------------------------------------------------
Факт блокировки уже начинает раздражать, торговля на аукционе только начала набирать обороты и тут это!
Подскажите пожалуйста что можно сделать в моей ситуации для скорейшего решения вопроса!
Очень жду Ваших советов!
Заранее спасибо!!!
Несколько дней назад у меня случилась очень неприятная ситуация.
На я являюсь активным покупателем всего около месяца. Приобрел уже около 10 вещиц.
Пользуюсь картой Visa Classic открытой в Сбербанке.
Так вот несколько дней назад мне приходит письмо от РР следующего содержания:
------------------------------------------------------------------------------------------
Notification of Limited Account Access RXI017
Dear ------,
As part of our security measures, we regularly screen activity in the
PayPal system. During a recent screening, we noticed an issue regarding
your account.
We are very sorry, but in accordance with the PayPal User Agreement, we are
no longer able to have you as a customer.
We have had to close your account for the following reason:
Our system detected unusual activity on a credit card linked to your PayPal
account.
We apologize for any inconvenience this account closure may cause. You may
still log in to PayPal to view your transactions history and personal
information for a limited time.
The funds in your account will be held for 180 days, due to the risk of
outstanding chargebacks and complaints. After 180 days, any remaining funds
will be available to you for withdrawal.
For your protection, we have limited access to your account until
additional security measures can be completed. We apologize for any
inconvenience this may cause.
To review your account and some or all of the information that PayPal used
to make its decision to limit your account access, please visit the
Resolution Center. If, after reviewing your account information, you seek
further clarification regarding your account access, please contact PayPal
by visiting the Help Center and clicking "Contact Us".
We thank you for your prompt attention to this matter. Please understand
that this is a security measure intended to help protect you and your
account. We apologize for any inconvenience.
Sincerely,
PayPal Account Review Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
------------------------------------------------------------------------------------------
Я не очень владею английским языком, но с помощью переводчика я понял, что мой аккаунт залочили из-за подозрительного поведения моей карточки.
Из-за этой блокировки у меня повисли проплаты за последние 3 покупки!!!
По этим трем покупкам РР открыл диспуты.
Затем я обратился в Resolution Center с просьбой дать разъяснения по факту блокировки.
Вот что они мне ответили:
------------------------------------------------------------------------------------------
Dear -------------,
Thank you for contacting PayPal regarding unlocking your account.
I have reviewed your enquiry and I can confirm that unfortunately there
is nothing you can do to unlock your account as we have made a final
decision to permanently limit your account. We’ve reviewed your PayPal
account extensively and have determined there to be excessive risk
involved. To minimize any disruption to your business, you can continue
to log in to your account for the next 180 days to assist with closing
down all activities associated with it.
As a result of this limitation, the following payments are currently on
hold in your account:
2KM014----------------
9X0949----------------
1GN760----------------
We will continue our investigation into these payments and update you
with any information via e-mail. The investigation period can take up to
15 days to be completed. Please be assured that any payments that have
been made without your authorization will be reversed back to your card
or PayPal balance.
I regret that we are unable to continue to offer our services to you;
however this decision has been made in accordance with our User
Agreement. If you’d like more information about our policies, please
refer to the User Agreement. Click ‘Legal Agreements’ at the bottom of
any PayPal page, then click ‘PayPal User Agreement.’
Sincerely,
Patrick
PayPal
------------------------------------------------------------------------------------------
Факт блокировки уже начинает раздражать, торговля на аукционе только начала набирать обороты и тут это!
Подскажите пожалуйста что можно сделать в моей ситуации для скорейшего решения вопроса!
Очень жду Ваших советов!
Заранее спасибо!!!
И сделать ничего нельзя.
