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Письма о suspension и что делать когда их получишь

  • Автор темы: Oleg
  • Дата обновления:

Oleg

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Vot pismo o suspende odnogo iz moih accountov, kotoroe ya poluchil v voskresenie:

We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community.

Per the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us.

Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.

Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file.


Regards,

Safeharbor Department
eBay, Inc.
________________________________________________________

Pismo standartnoe - shablon. Napisal SafeHarbor - znachit seryezno. Za chto - ni maleyshego ponyatiya...

Vot to chto oni otvetili v otvet na zapros o prichine:

Hello,

Thank you for contacting eBay regarding the suspension of your account.


Your account suspension is due to several discrepancies in your registration information as explained in Section 9 of the eBay User Agreement. The section is entitled "Breach" and states:

"Without limiting other remedies, we may immediately remove your item listings, warn our community of your actions, issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if: (a) you breach this Agreement or the documents it incorporates by reference; :)( we are unable to verify or authenticate any information you provide to us; or
(c) we believe that your actions may cause financial loss or legal liability for you, our users or us."

To continue with your appeal, please see the link to the eBay "Request for Reinstatement Process" web page below. This page provides you with detailed instructions on how to expedite the reinstatement of your account. You will also find helpful information regarding what it means to have your account suspended.

http://pages.ebay.com/help/community/poisec9reinst.html

eBay requires the following in order to have your account reinstated:

1. That you understand the policy for which your account has been suspended.
2. That you provide proof by fax that your eBay registration information is valid.
3. Proof of merchandise

We will accept a copy of your driver's license or other government issued ID and a copy of a recent credit card statement clearly showing the first and last 4 digits of the card number and your billing address as proof of your registration information. Please be sure to block out the middle numbers of your credit card with a black marker in order to ensure your security.

In order to prove ownership of the item(s) listed, we need either a copy of your purchase receipts or a bill of lading. This allows us to establish that you have physical possession of the item(s) you are selling.

Please allow at least 48 to 72 hours for this information to be processed. Emailing us before that time will result in delays. Once the above information is provided, we will review your case and notify you of our decision via email. If the information we are requesting is not submitted, your account will remain suspended with no further review.

Please fax your Request for Reinstatement Form, proof of merchandise, and proof of your registration information (copy of your ID) to:

eBay, Attention: Section 9 Appeals
Fax Number:877-349-1798

Please note that any documents submitted will be destroyed after your registration information has been verified.

Thank you for your time.

Regards,

Nicky
eBay SafeHarbor
Investigations Team
 

Oleg

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Naskolko ya ponyal menya pomyali za to chto ya zashel s levogo IP (cherez GPRS ot T-mobile). No eto maloveroyatno. Zavtra budu po faxu im otpravlyat vse doki...
 

OldMan

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Меня засуспендили на 14 дней. Вчера вечером срок истек. Я думал у них все четко, как в тюрьме - минута в минуту выпускают. Ан нет. Что делать? Опять писать покаянное письмо и ломать шапку, чтоб отпустили, или просто ждать, может сами опомняться. Хотя вряд ли. Снобизм деятелей с иБэй безмерен.
 

OldMan

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Предыдущий вопрос снят. Получил письмо от иБэя, в котором они, как обычно захлебываясь от счастья, сообщают, что я восстановлен в правах. Рассчитаюсь с долгами, оставлю положенные людям фидбеки
и брошу этот иБэй. I hope.
 

andrey12345678

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не бросишь это как казино!!
 

Helga

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Вы таки думаете, что ваше мнение интересно людям, которые пообщались тут 6 лет назад?


...забодали эти некрофилы
 



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