Здравствуйте! Заказывал на ебэе браслеты xiaomi mi band, прислали реплики убогую, открыл дело на ебэе прислали они мне вот такой текст, у кого было подскажите что они от меня требуют? Какую декларацию? Thank you for contacting eBay regarding the Xiaomi 2 Mi Wristband that you recently purchased. We know it can be disappointing when you receive a counterfeit item. I'm glad to help you get this resolved as quickly as possible.
In order to continue with the investigation of your eBay Money Back Guarantee case, you must destroy and discard the item (if it wasn't discarded by the manufacturer or law enforcement) and provide eBay with a declaration confirming the item's destruction or confiscation. This is necessary as it may be illegal to ship this item back.
eBay is unable to reimburse you for costs related to showing that the item is counterfeit. Documents given to us may also be given to the seller, if needed.
To confirm the item’s destruction or confiscation:
1.Print out, and then sign and date the declaration below. 2.Scan or take a clear digital photo of the signed declaration and save the file on your computer. Note: Save the declaration as one of the following file formats: *.gif, *.jpg, *.png, or pdf. For security reasons, we don’t accept any other formats or aggregated (compressed) or executable files. The file cannot be larger than 2 MB. 3.Copy and paste this URL into your browser window: https://ocsnext.ebay.com/ocs/mudcwf?deptName=USMemberResolution 4.Sign in using your eBay username and password, and then click "Continue."’ 5.Browse to the signed declaration, and then choose “General Document” as the document type. 6.In the comments section, please add "SR # 1-125457908565" This allows us to track and associate your declaration with the case. 7.Click "Upload" wait for the confirmation to ensure your declaration has been submitted for review.
The declaration must contain your real name, case number, eBay item number, and an actual signature with date. Please sign on the line below and review the other information to ensure it's correct. You may not receive a refund or be able to appeal a case if anything is wrong in the declaration. If you'd like to add anything else, please put it under the signature line.
We must receive your declaration within 5 days of the date of this email so we can investigate your case. If we don't receive your declaration by then, your case will be closed. Unfortunately, we can't give extensions to the time period. We'll reply with an update on your case within 72 hours of receiving your declaration.
We're sorry for any inconvenience but we would like to thank you for your trust in our site and we guarantee you that will find eBay as one of the best place to shop online. Your success is our success. Your contributions to the community have made eBay the number 1 online marketplace and we truly appreciate your business over the years.
Они просят вас уничтожить фэйковую вещь. Уничтожение подтверждаете, как написано в письме. На чистом листе напечатайте все , что просят. (см. выше : from , case number , i declare .... и т.д.) Никаких фотографий уничтоженного не просят.