MC011 Your eBay selling account has been restricted
A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account: - Selling privileges have been temporarily restricted. You won't be able to list new items or revise current listings. You're also not allowed to register a new account. - Some or all of your listings may have been removed. Any removed items will be listed further down in this email. - We have credited all associated fees except for the final value fee for your listing(s).
To appeal this restriction, you'll need to: Upload the information we've listed below to: https://ocsnext.ebay...SRiskManagement
-- Important -- Make sure that your name and username appear on each document that you submit. If this information isn't included, it can't be processed. Also, please be sure your submitted documents are current, valid, and legible.
Here's the information you need to submit: -- A readable copy of your driver's license, front *and* back, or other government-issued ID. -- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account. -- Documentation (including manufacturer's invoices or receipts) that shows that you purchased the item(s) recently listed for sale on eBay.all recently listed
Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.
We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.
Загрузил им все документы, которые они потребовали... и получил ответ:
We are committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until an additional review can be completed. We have completed an additional review of your account and show that your account was originally restricted because it was in violation of eBay policy and your behavior posed a risk to the eBay community.
Because of this, we have decided that your account will remain indefinitely restricted from selling. We have taken this action out of concern for the safety and integrity of the eBay Community. Due to eBay policy, we cannot provide you with more specific information.
We understand that this situation may be frustrating; however, although future emails from you will be read, we will be unable to respond to any further requests to reinstate your selling privileges.
Please keep in mind that members who are restricted are prohibited from registering new accounts with eBay, or selling on eBay using any existing accounts. Although, you are still eligible to purchase items with this account, please note that eBay reserves the right to suspend existing accounts as well as new accounts opened by anyone in the same household of a restricted user or by any other associates of a restricted user.
We appreciate your time.
Пожизненный бан на возможность продавать. Кто был в такой ситуации? Подскажите пожалуйста, что делать. Спасибо!
Здравствуйте! Нормальна ли для ебей такая политика: удалили объявление с предметом Второй Мировой, со свастикой. Пишут что нельзя, политика сайта, знак уважения перед жертвами, хотя мы понимает что вещь имеет историческую и коллекционную ценность. Дал им ссылку: https://www.ebay.com/sch/i.html?_od...astika+coin.TRS0&_nkw=swastika+coin&_sacat=0# В том плане, что посмотрите - у вас сотни объявлений со свастикой. Нет, отвечают, всё равно нельзя, но спасибо, что сообщили, мы не можем всё проверить, поэтому надеемся на вашу помощь нам в этом вопросе.