D
Demeo
Новичок
Поздравьте меня :crazy: с сабжем.
Позавчера удалили все лоты и прислали письмо:
MC021 FPA NOTICE: Registration Suspension - User Agreement - userID
Hello userID,
We're sorry to tell you that your account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the Community.
You can appeal this suspension. If, after reviewing your appeal, we're confident that this activity poses no risk to the Community, we'll be happy to reinstate your account. For information about how to appeal this suspension, please go to:
Unfortunately, during the suspension you won't be able to use in any way. This includes using another existing account or registering a new account.
Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.
We apologize for the inconvenience and thank you for your understanding.
Thanks,
H62711
Пишу-люди добрые, а в чем дело-то?Что?Как?Где?Почему?
Довольно быстро(даже 12 часов не прошло) получаю ответ:
Dear userID,
Thank you for contacting about your account suspension. I understand that you wanted your account to be reinstated and you want to know why your account is being suspended. Your account is indefinitely suspended due to authenticity concerns with the items being listed. Your account exhibits a risk to and to its community. As is an internet-based business, and its members are our customers, we have to carefully weigh the risks involved with allowing users on our site. From time to time, we find accounts which have a risk that no longer justifies a continuing relationship with When that happens we suspend these accounts and they are no longer able to be used for buying or selling.
After reviewing your situation, your account was found to have disruptive selling behavior, or rates of claims which we believe represents too great of a risk to the community. This behavior was extreme or continued after a series of warnings. Your account has been suspended in accordance with our User Agreement. We have determined that it is in our mutual best interest to part ways. We regret any frustration or inconvenience this matter may have caused you. However, we have a responsibility to help keep a more safe and secure place to buy and sell.
Moving forward, if we find any other associated accounts circumventing the original suspension the related account will be suspended with no chance for appeals. This may also affect your original account and any appeals processes in the future. For your account there is no appeal for this decision. From this point forward, in order to conduct business on the internet, you will have to find a different venue. Due to the risk involved has determined that you are not eligible to use from this point on.
Although future emails from you will be read, we won't respond to any requests for the reinstatement of this account.
Thank you for your understanding.
I would like to personally commend you for your initiative in getting this resolved despite the fact that you are experiencing this kind of issue. I admire your patience and professionalism in handling this issue. Please know that you, being a valued member, are always our main priority.
Thank you for choosing , we value your business. Have a great day!
Sincerely,
Kate O.
Customer Service
От письма чуть не прослезился.Я прям мегомошенник и лицедей оказывается :huh:.Ну по сути наступил на грабли судя по всему с VERO.Мне уже присылали однажды предупреждение и снимали лот.А тут по глупости выставил новый для себя бренд, а он оказался под их защитой.По прочитанным темам сделал вывод что аккаунт не жилец?Прошу помощи опытных игроков- что делать дальше, акк зареган на мое имя и данные, оплату принимал через WB.Комичность ситуации в том, что за год у меня более 250 позитивных фидов по продажам (и больше 500 вообще), 2 нейтрала и вообще нет негов. Я бронзовый паверселлер с Standard Perfomance и High Policy Compliance.Акк аж с 2006 года.Ну был по крайней мере)
Есть мысли попробовать себя на bonanza и etsy, но и не хочется бросать...
Позавчера удалили все лоты и прислали письмо:
MC021 FPA NOTICE: Registration Suspension - User Agreement - userID
Hello userID,
We're sorry to tell you that your account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the Community.
You can appeal this suspension. If, after reviewing your appeal, we're confident that this activity poses no risk to the Community, we'll be happy to reinstate your account. For information about how to appeal this suspension, please go to:
Unfortunately, during the suspension you won't be able to use in any way. This includes using another existing account or registering a new account.
Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.
We apologize for the inconvenience and thank you for your understanding.
Thanks,
H62711
Пишу-люди добрые, а в чем дело-то?Что?Как?Где?Почему?
Довольно быстро(даже 12 часов не прошло) получаю ответ:
Dear userID,
Thank you for contacting about your account suspension. I understand that you wanted your account to be reinstated and you want to know why your account is being suspended. Your account is indefinitely suspended due to authenticity concerns with the items being listed. Your account exhibits a risk to and to its community. As is an internet-based business, and its members are our customers, we have to carefully weigh the risks involved with allowing users on our site. From time to time, we find accounts which have a risk that no longer justifies a continuing relationship with When that happens we suspend these accounts and they are no longer able to be used for buying or selling.
After reviewing your situation, your account was found to have disruptive selling behavior, or rates of claims which we believe represents too great of a risk to the community. This behavior was extreme or continued after a series of warnings. Your account has been suspended in accordance with our User Agreement. We have determined that it is in our mutual best interest to part ways. We regret any frustration or inconvenience this matter may have caused you. However, we have a responsibility to help keep a more safe and secure place to buy and sell.
Moving forward, if we find any other associated accounts circumventing the original suspension the related account will be suspended with no chance for appeals. This may also affect your original account and any appeals processes in the future. For your account there is no appeal for this decision. From this point forward, in order to conduct business on the internet, you will have to find a different venue. Due to the risk involved has determined that you are not eligible to use from this point on.
Although future emails from you will be read, we won't respond to any requests for the reinstatement of this account.
Thank you for your understanding.
I would like to personally commend you for your initiative in getting this resolved despite the fact that you are experiencing this kind of issue. I admire your patience and professionalism in handling this issue. Please know that you, being a valued member, are always our main priority.
Thank you for choosing , we value your business. Have a great day!
Sincerely,
Kate O.
Customer Service
От письма чуть не прослезился.Я прям мегомошенник и лицедей оказывается :huh:.Ну по сути наступил на грабли судя по всему с VERO.Мне уже присылали однажды предупреждение и снимали лот.А тут по глупости выставил новый для себя бренд, а он оказался под их защитой.По прочитанным темам сделал вывод что аккаунт не жилец?Прошу помощи опытных игроков- что делать дальше, акк зареган на мое имя и данные, оплату принимал через WB.Комичность ситуации в том, что за год у меня более 250 позитивных фидов по продажам (и больше 500 вообще), 2 нейтрала и вообще нет негов. Я бронзовый паверселлер с Standard Perfomance и High Policy Compliance.Акк аж с 2006 года.Ну был по крайней мере)
Есть мысли попробовать себя на bonanza и etsy, но и не хочется бросать...
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