A
Aalexander123456
Новичок
Докладываю, вот что пришло с
webform@eu.paypal.com
Ну совсем не по моей проблеме!!!
В ответ отправил им еще раз четкое описание моей проблемы.
Ждуссс...ответа как соловей лета
Thanks for your email. To help you as quickly as possible, here is some
information we feel will suit your needs.
A. Why have I been unable to make a payment?
B. Where do I find the code to confirm my card?
C. Why do I have a limitation on my PayPal account?
If these do not help you, please reply to this email with as much
information as possible and we will do our best to get back to you as
soon as we can.
Yours Sincerely,
PayPal
A. Why have I been unable to make a payment?
We regret the difficulty you have experienced when attempting to make a
payment with your card. Often when you receive an error message saying
your payment could not be complete it is because your card issuer has
denied the payment.
The only information that we receive is that your card provider has
declined the use of this card with PayPal.
Here are some common reasons why a card issuer would decline a payment:
• There could be a limit on your credit card that has been exceeded.
• It's possible that the card issuer could be temporarily unavailable to
answer the authorisation request we sent.
• Your credit card company could be blocking this transaction for
security reasons as it doesn't fit your regular spending patterns.
I'd encourage you to contact your credit card issuer and speak to
someone who deals with online transactions to find out why this payment
was denied. The general customer service at your bank may not be able to
provide specific information on why a transaction was denied. You will
need to contact the department in charge of online payments to obtain
this information.
You may be able to complete this payment after you have spoken to your
card issuer and resolved the issue. Alternatively you can add another
credit card to your PayPal account.
B. Where do I find the code to confirm my card?
You will find your 4-digit code on your card statement 2-3 working days
after linking your card on your PayPal account. Your 4-digit PayPal code
will show on your card statement next to a small PayPal charge.
Your card statement is a document provided by your credit card company,
which shows a summary of your card payments for a set period of time.
Some credit card companies send this monthly by post while others
provide an online version. If you do not have online access to your
statement, you can wait for your card company to send it by mail.
Please be advised that if you requested the PayPal code more than once
you must use the last code to verify your account. Every time you
request a new code the old code is deactivated for security reasons.
If the code you are trying to enter to confirm your card is identified
as an old code, this means that you are not using the newest one.
Your code will look like this on your statement:
PayPal*1234 CODE or PP*1234 CODE
When you know your PayPal code, you can confirm your card:
1. Go to the PayPal website and log in to your account.
2. Click 'Confirm my debit or credit card' in the 'Notifications' box.
3. Enter your PayPal code.
4. Click 'Submit'.
Note:
* The charge amount is refunded to your PayPal balance or your card,
depending on your country, once the PayPal code is entered and your card
is confirmed. This refund may take up to 24 hours to be reflected in
your PayPal balance but will take longer if it is sent to your card.
* Please do not call your credit card company to get your PayPal code
before receiving your monthly statement in the mail
Please be aware that if you are using a prepaid card, you should ensure
it offers the statement service. Otherwise you will need to contact your
card issuer’s Customer Service to retrieve the 4 digit PayPal code
C. Why do I have a limitation on my PayPal account?
Occasionally, for your protection, we temporarily limit what you can do
with your PayPal account. We want to verify some additional details on
your account before we restore access.
Here's how to complete the steps necessary to have your limitation
reviewed:
1. Go to and log in to your account.
2. Click on 'Resolution Center' near the top of the page.
3. Find the 'Begin a limitation review' box.
4. Click 'Resolve' under the Action column beside each step.
When you have completed each step, your account will be reviewed. This
normally takes between 24 and 72 hours to happen. We will then send you
an email updating you on your account status. As soon as we have
confirmed that the necessary steps have been completed we will remove
the limitation from your account.
Please remember that when we limit your account you will be able to see
this when you log into PayPal. All documents requested will be uploaded
through our website or sent by fax. We will never ask you to send any
information by email.
If you get an email asking you to do this, it is not from PayPal. In
this case please forward the email to spoof@PayPal.com so that we may
investigate this issue.
webform@eu.paypal.com
Ну совсем не по моей проблеме!!!
В ответ отправил им еще раз четкое описание моей проблемы.
Ждуссс...ответа как соловей лета
Thanks for your email. To help you as quickly as possible, here is some
information we feel will suit your needs.
A. Why have I been unable to make a payment?
B. Where do I find the code to confirm my card?
C. Why do I have a limitation on my PayPal account?
If these do not help you, please reply to this email with as much
information as possible and we will do our best to get back to you as
soon as we can.
Yours Sincerely,
PayPal
A. Why have I been unable to make a payment?
We regret the difficulty you have experienced when attempting to make a
payment with your card. Often when you receive an error message saying
your payment could not be complete it is because your card issuer has
denied the payment.
The only information that we receive is that your card provider has
declined the use of this card with PayPal.
Here are some common reasons why a card issuer would decline a payment:
• There could be a limit on your credit card that has been exceeded.
• It's possible that the card issuer could be temporarily unavailable to
answer the authorisation request we sent.
• Your credit card company could be blocking this transaction for
security reasons as it doesn't fit your regular spending patterns.
I'd encourage you to contact your credit card issuer and speak to
someone who deals with online transactions to find out why this payment
was denied. The general customer service at your bank may not be able to
provide specific information on why a transaction was denied. You will
need to contact the department in charge of online payments to obtain
this information.
You may be able to complete this payment after you have spoken to your
card issuer and resolved the issue. Alternatively you can add another
credit card to your PayPal account.
B. Where do I find the code to confirm my card?
You will find your 4-digit code on your card statement 2-3 working days
after linking your card on your PayPal account. Your 4-digit PayPal code
will show on your card statement next to a small PayPal charge.
Your card statement is a document provided by your credit card company,
which shows a summary of your card payments for a set period of time.
Some credit card companies send this monthly by post while others
provide an online version. If you do not have online access to your
statement, you can wait for your card company to send it by mail.
Please be advised that if you requested the PayPal code more than once
you must use the last code to verify your account. Every time you
request a new code the old code is deactivated for security reasons.
If the code you are trying to enter to confirm your card is identified
as an old code, this means that you are not using the newest one.
Your code will look like this on your statement:
PayPal*1234 CODE or PP*1234 CODE
When you know your PayPal code, you can confirm your card:
1. Go to the PayPal website and log in to your account.
2. Click 'Confirm my debit or credit card' in the 'Notifications' box.
3. Enter your PayPal code.
4. Click 'Submit'.
Note:
* The charge amount is refunded to your PayPal balance or your card,
depending on your country, once the PayPal code is entered and your card
is confirmed. This refund may take up to 24 hours to be reflected in
your PayPal balance but will take longer if it is sent to your card.
* Please do not call your credit card company to get your PayPal code
before receiving your monthly statement in the mail
Please be aware that if you are using a prepaid card, you should ensure
it offers the statement service. Otherwise you will need to contact your
card issuer’s Customer Service to retrieve the 4 digit PayPal code
C. Why do I have a limitation on my PayPal account?
Occasionally, for your protection, we temporarily limit what you can do
with your PayPal account. We want to verify some additional details on
your account before we restore access.
Here's how to complete the steps necessary to have your limitation
reviewed:
1. Go to and log in to your account.
2. Click on 'Resolution Center' near the top of the page.
3. Find the 'Begin a limitation review' box.
4. Click 'Resolve' under the Action column beside each step.
When you have completed each step, your account will be reviewed. This
normally takes between 24 and 72 hours to happen. We will then send you
an email updating you on your account status. As soon as we have
confirmed that the necessary steps have been completed we will remove
the limitation from your account.
Please remember that when we limit your account you will be able to see
this when you log into PayPal. All documents requested will be uploaded
through our website or sent by fax. We will never ask you to send any
information by email.
If you get an email asking you to do this, it is not from PayPal. In
this case please forward the email to spoof@PayPal.com so that we may
investigate this issue.
pk4
