M
MasterofSmile
Новичок
Всем привет.
Ситуация:
1 - Купил лот 12.11.2011 и сразу оплатил.
2 - В этот же день получил от письмо:
Dear xxx (xxx),
We're writing to let you know that this listing for an item you won or bid on is no longer available:
150688211829 - Air Swimmers Shark Nemo Flying Remote Radio Control RC Fish Inflatable Floating
We understand this may be disappointing, but occasionally we need to remove listings. In this case, the listing was removed because the copyright or trademark owner of this product reported that the item may be counterfeit.
Here's more information on eBay's policy concerning replicas, counterfeit items, and unauthorized copies:
Here's what you can do next:
-- If you won the item but haven't paid, don't pay. Since removed the listing, you're no longer obligated to go through with the transaction.
-- If you received the item, you can open a case in the Resolution Center to get your money back. Click the link below and select the "I received an item that does not match the seller's description" option.
-- If you already paid for this item through , and it's past the estimated delivery time, you can also open a case in our Resolution Center by selecting the "I haven't received it yet" option.
If the seller offers you the item outside of , we strongly discourage you from accepting the offer. These types of transactions aren't covered by buyer protection programs.
If you didn't pay through or PayPal, and:
-- You paid by Western Union or MoneyGram, contact the company directly (Western Union 800-325-6000 or MoneyGram 800-926-9400).
-- You paid by check, contact your bank to stop payment.
Thanks,
3- Спросил на форуме про время открытия диспута. Посоветовали открывать на 43 и сказали, что все ОК будет.
4 - Открыл диспут.
Хронология дейсвтий в Paypal.
06.01.2012 17:26 GMT+03:00 - PayPal: Покупатель перевел спор в категорию претензий.
06.01.2012 17:26 GMT+03:00 - Покупатель: The seller didn't send me this parcel.
18.12.2011 10:38 GMT+03:00 - Покупатель: I bought the item on 12 November and I paid for it this day. Also I got the message from ebay.com: " MC999 Listing Removed: (531083339) We're writing to let you know that this listing for an item you won or bid on is no longer available: 150688211829 - Air Swimmers Shark Nemo Flying Remote Radio Control RC Fish Inflatable Floating ... Here's what you can do next: - If you already paid for this item through , and it's past the estimated delivery time, you can also open a case in our Resolution Center by selecting the "I haven't received it yet" option. " I have'not received it yet. I opened the dispute on PayPayl because I cannot do it after 45 days.
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
5 - Перевел спор в категорию претензий и ждал до 27 числа
6 - PayPal признал спор не в мою пользу.
Вопросы:
1) Как мне обжаловать решение? (в PayPal видел, что можно оббжаловать)?
2) Что мне писать в свои доказательства?
Ситуация:
1 - Купил лот 12.11.2011 и сразу оплатил.
2 - В этот же день получил от письмо:
Dear xxx (xxx),
We're writing to let you know that this listing for an item you won or bid on is no longer available:
150688211829 - Air Swimmers Shark Nemo Flying Remote Radio Control RC Fish Inflatable Floating
We understand this may be disappointing, but occasionally we need to remove listings. In this case, the listing was removed because the copyright or trademark owner of this product reported that the item may be counterfeit.
Here's more information on eBay's policy concerning replicas, counterfeit items, and unauthorized copies:
pages.ebay.com
Here's what you can do next:
-- If you won the item but haven't paid, don't pay. Since removed the listing, you're no longer obligated to go through with the transaction.
-- If you received the item, you can open a case in the Resolution Center to get your money back. Click the link below and select the "I received an item that does not match the seller's description" option.
resolutioncenter.ebay.com
If the seller offers you the item outside of , we strongly discourage you from accepting the offer. These types of transactions aren't covered by buyer protection programs.
If you didn't pay through or PayPal, and:
-- You paid by Western Union or MoneyGram, contact the company directly (Western Union 800-325-6000 or MoneyGram 800-926-9400).
-- You paid by check, contact your bank to stop payment.
Thanks,
3- Спросил на форуме про время открытия диспута. Посоветовали открывать на 43 и сказали, что все ОК будет.
4 - Открыл диспут.
Хронология дейсвтий в Paypal.
06.01.2012 17:26 GMT+03:00 - PayPal: Покупатель перевел спор в категорию претензий.
06.01.2012 17:26 GMT+03:00 - Покупатель: The seller didn't send me this parcel.
18.12.2011 10:38 GMT+03:00 - Покупатель: I bought the item on 12 November and I paid for it this day. Also I got the message from ebay.com: " MC999 Listing Removed: (531083339) We're writing to let you know that this listing for an item you won or bid on is no longer available: 150688211829 - Air Swimmers Shark Nemo Flying Remote Radio Control RC Fish Inflatable Floating ... Here's what you can do next: - If you already paid for this item through , and it's past the estimated delivery time, you can also open a case in our Resolution Center by selecting the "I haven't received it yet" option. " I have'not received it yet. I opened the dispute on PayPayl because I cannot do it after 45 days.
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
5 - Перевел спор в категорию претензий и ждал до 27 числа
6 - PayPal признал спор не в мою пользу.
Вопросы:
1) Как мне обжаловать решение? (в PayPal видел, что можно оббжаловать)?
2) Что мне писать в свои доказательства?
