V
vavon
Новичок
фейковые флешки.
Купил у данного продавца usb флешку на 128 гигов (KINGSTON 128GB DATA TRAVELLER FLASH PEN DRIVE).
Лот выиграл на аукционе Feb 03, 2011 за GBP 37.00.
Товар шёл около месяца.
Пришла флешка визуально похожая на оригинал. Винда её определяет. Пишет что якобы действительно 126 гиг. При тестировании на наличие ошибок выдаётся тысячи ошибок чтения (запись по мнению софтины проходит отлично =)) . При копировании на неё видео файлов, они якобы действительно копируются, но при воспроизводстве лишь первый скопированный файл воспроизводится (и то частично) остальные не воспроизводятся совсем. Ну можно сказать что классический фейк.
Списался с продавцом объяснил ему ситуацию, он, как ни странно, пошёл на контакт, пишет адрес, говорит отсылай обратно, обещает по получении вернуть деньги.
Послал ему посылку 6 марта, после этого девятого числа открыл спор дабы подстраховаться, а то закончатся 45 дней после покупки и ничего никому доказать не получится.
Всё вроде бы ничего, посылка благополучно отслеживается, последняя запись на рашин пост 13 марта о том что посылка ушла в Англию. Примерно через неделю после этого на Рояль майл появилась информация о посылке. Пишут что она ещё не вручена.
31 марта сделал экскалацию спора. Суппорт пишет что возврата денег не будет до тех пор пока продавец не сообщит о том что получил посылку.
По моим ощущениям продавец просто водит за нос и меня и суппорт дабы не возвращать деньги.
Списался с суппортом они ничего конкретного не говорят, опять же ссылаются на то что продавец якобы ещё не получил товар.
Ниже привожу мою переписку с суппортом.
"
yyyyyy
Initial Question/Comment: Completing a Transaction
18:42:47 System
Thank you for contacting Live Help!
18:42:47 System
Jane Tu. has joined this session!
18:42:47 System
Connected with Jane Tu.
18:42:51 Jane Tu.
Good day! Thank you for contacting Live Help! This is Jane Tu. May I have your name please?
18:42:59 yyyyyy
hi
18:43:09 yyyyyy
I am sorry for my English
18:43:19 yyyyyy
At me a problem with purchase.
18:43:57 Jane Tu.
That's fine. What seems to be your problem with a purchase?
18:44:00 yyyyyy
My name is Vladimir
18:44:22 Jane Tu.
Thank you, Vladimir.
18:45:05 yyyyyy
I have bought a counterfeit flash card
18:45:19 yyyyyy
Item number:280622618625
18:46:37 Jane Tu.
What about it?
18:47:46 yyyyyy
I look forward to hearing a support service already more than week
18:49:07 Jane Tu.
Please tell me what's your issue with it?
18:49:11 yyyyyy
I have sent a parcel back to the seller. Has opened dispute. The seller doesn't answer. I think that it intentionally plays for time. Not to return money
18:50:24 Jane Tu.
I see. .Just to verify if I got you correctly, you haven't receive a refund and seller is not responding, correct?
18:51:07 yyyyyy
yes
18:51:48 Jane Tu.
I can see why this is upsetting. I’d be happy to help you out with that. Before we proceed, is there anything else that I can assist you with so that we can tailor it altogether?
18:51:50 yyyyyy
Support has answered me that "Unfortunately, we need a little more time to make a decision. Expect an email from us soon"
18:52:33 Jane Tu.
I see. I will look into it as we.
18:52:38 Jane Tu.
While I'm checking on this, do you have other concerns that I can possibly help you with?
18:53:35 yyyyyy
While there are no questions. Simply I want to learn as long I will wait for return. And why the seller isn't blocked till now.
18:54:48 yyyyyy
I looked a response about the seller. He not only me has sold counterfeit flash cards
18:55:08 Jane Tu.
Let me check into it. Please give me 2 minutes for that, is that okay?
18:55:18 yyyyyy
ok
18:55:39 Jane Tu.
Thanks.
18:56:15 yyyyyy
Thanks you for the help
18:57:03 Jane Tu.
You're welcome.
18:58:22 yyyyyy
=)
18:59:34 yyyyyy
It is possible to learn from you from what you the countries and cities?
18:59:41 yyyyyy
I am sorry for my English
19:00:44 Jane Tu.
Thank you for waiting. I'm located in San Jose, California.
19:01:39 Jane Tu.
When you shipped the item back to the seller, is it through UPS or USPS?
19:02:43 yyyyyy
AIR MAIL
19:02:51 yyyyyy
Tracking number
RAxxxxxxxRU
19:03:29 Jane Tu.
Thanks. Do you now their website?
19:04:46 yyyyyy
website Mails of Russia?
19:05:04 yyyyyy
www.russianpost.ru 19:05:34 yyyyyy
www.russianpost.ru 19:06:06 yyyyyy
Point in the end superfluous =)
19:06:51 Jane Tu.
Can you provide me the link where I can enter the tracking number?
19:07:18 yyyyyy
www.russianpost.ru 19:07:45 Jane Tu.
Thanks.
19:08:11 yyyyyy
I am sorry, but there all in Russian
19:08:56 Jane Tu.
Don't worry, I'm using a translator for me to understand it.
19:09:17 yyyyyy
ok
19:09:32 yyyyyy
???
19:09:51 Jane Tu.
Right. The seller haven't receive the item yet. So once the seller receives it, you will get the refund.
19:11:16 yyyyyy
You can write to the seller?
19:11:58 yyyyyy
I think that it intentionally doesn't receive a parcel. Not to return money.
19:12:37 Jane Tu.
Unfortunately we cannot send a message to both sellers and buyers. But I would suggest you can send a message to the seller, provide the tracing number and the link where she/he can track the item.
19:13:22 yyyyyy
"The seller the swindler seems to me that. I have sent a parcel of 03/06/2011. On a site of mail of Russia 03.13.2011 have shown that the parcel is sent to Great Britain.
19:14:37 Jane Tu.
I have no information here about the seller's account but in the resolution center, the return address was provided. Did you use that?
19:14:42 yyyyyy
I am sorry. But I haven't absolutely understood you
19:16:02 Jane Tu.
The item right now is already in United Kingdom.
19:17:44 yyyyyy
Parcel in England for a long time already.
Approximately since March, 20th
19:18:57 yyyyyy
From Russia it have sent on March, 13th
19:19:23 Jane Tu.
I have no information on what the parcel's process in sending the item. In our end, if the seller haven't receive the item, refund can only be process once the seller receives it.
19:19:59 yyyyyy
I don't trust in that that the parcel so much time goes on territory of England
19:20:37 Jane Tu.
You need to verify that with the courier. I'm sorry but I have no access to their process.
19:21:58 yyyyyy
You need to verify that with the courier. I'm sorry but I have no access to their process.
19:22:21 yyyyyy
For what reason doesn't accept any measures to sellers of fakes?
19:22:57 Jane Tu.
We are working on the case with you, that's why you are sending the item back. However the problem is with the courier not with
19:26:02 yyyyyy
Initially problem in that that the seller has sold to me a fake. The goods have been sold through You as the representative trust the seller. Also don't trust me. Though the seller sells fakes.
19:26:45 yyyyyy
I am sorry for my English
19:27:09 Jane Tu.
That is why you have a case opened. But you can report the seller for violation.
19:27:09 Jane Tu.
Please click on 'customer support or contact us' on the upper right corner of your account, then you will be directed to another page wherein you need to click on 'contact us.'
19:27:22 Jane Tu.
Hover your mouse to the 'account' tab then click on "Report a member ."
19:28:13 yyyyyy
And why you can't help me?
19:29:24 Jane Tu.
I can only walk you through the process, we cannot open the report for you but once you have opened it, I will escalate it so that the department who handles that kind of issue can investigate it right away.
19:33:48 yyyyyy
one minute
19:33:58 Jane Tu.
Okay.
19:38:18 Jane Tu.
I don’t seem to be getting a response from you. I’m just checking to make sure you’re still connected. Are you still with me?
19:38:58 yyyyyy
1
19:39:05 yyyyyy
yes
19:40:50 Jane Tu.
Were you able to process the report?
19:43:03 yyyyyy
I certainly apologize. But you so to me haven't answered a question.
Why doesn't take measures to sellers selling fakes. In my case in particular. At the seller some negative responses on flash cards. Write that he sells fakes. I too write that he sells fakes. However it isn't blocked. And money doesn't come back.
19:44:10 yyyyyy
To me hasn't helped the report.
19:44:43 yyyyyy
There it is not written anything new to me.
19:45:33 yyyyyy
There there is no decision of my problem.
19:46:52 Jane Tu.
I believe I have answered that. You will get a refund once the item will be delivered. And about the seller, thanks for the report. This case may require extensive research to investigate, we may not always be able to disclose the outcome of our actions at times. You can rest assured that we will take appropriate action based on the results of our findings.
19:48:14 yyyyyy
It is more you to me anything can't help?
19:49:17 Jane Tu.
I'm sorry I was not able to get that.
19:49:28 yyyyyy
How long to me to wait? From its part I can give a photo to a parcel. And the check of payment for a parcel.
19:50:26 yyyyyy
I'm sorry I was not able to get that.
19:50:35 yyyyyy
There is a maximum waiting time of the answer of the seller?
19:52:56 yyyyyy
You here?
19:53:08 Jane Tu.
Yes there is.
19:53:28 yyyyyy
There is a maximum waiting time of the answer of the seller?
19:54:59 Jane Tu.
Normally it's 10 days for the escalated case.
19:55:18 yyyyyy
I can so didn't insist. But I have bought from different sellers of a flash card. (Has won at auction). And all from them have appeared fakes.
19:56:28 yyyyyy
In my case has passed more than 10 days.
19:56:46 Jane Tu.
No it's not.
19:56:51 Jane Tu.
It's still 7 days.
19:57:11 yyyyyy
ok
19:57:21 yyyyyy
In my case has passed more than 7 days.
19:58:10 yyyyyy
What my further actions??
19:58:26 Jane Tu.
If in any case the case will be close, you can appeal for the case.
20:00:02 yyyyyy
I can't appeal. As hasn't taken out any decision.
20:01:03 Jane Tu.
Exactly. That is why I said if in any case the case will be close.
20:01:18 Jane Tu.
The case is not close yet so you cannot appeal. If the case will be close, you can appeal for it.
20:02:16 yyyyyy
How long to me to wait? Only don't speak while the seller won't tell that has received the goods. I don't trust swindlers. Such as it.
20:02:54 Jane Tu.
3 more days.
20:04:29 yyyyyy
You give a guarantee that in 3 days there will be a decision on my problem?
20:04:54 Jane Tu.
I think we are not in the same page.
20:05:33 Jane Tu.
The decision of that case will be based on the item. Once the seller receives the item, the case will be close then you will receive the credit.
20:07:38 Jane Tu.
I don’t seem to be getting a response from you. I’m just checking to make sure you’re still connected. Are you still with me?
20:07:45 yyyyyy
I mean I can forget about spent by me money spent for a fake. And on sending of a parcel to the seller?
20:08:20 yyyyyy
я тут
20:08:26 yyyyyy
sory
20:08:27 Jane Tu.
I'm sorry, I was not able to get that.
20:09:43 Jane Tu.
You will get your money back once the item is delivered.
20:09:54 Jane Tu.
Let's just wait for it to be delivered.
20:09:58 Jane Tu.
Okay?
20:11:04 yyyyyy
Well. Thanks big for that that couldn't help me. I thought better about protection of buyers on Now I understand that protects the buyer from swindlers badly.
20:11:19 Jane Tu.
You're welcome.
20:11:23 Jane Tu.
Thanks for using Live Help! We value your business. Have a great day.
20:13:04 yyyyyy
farewell
Jane Tu.
Bye.
20:14:04 System
Jane Tu. has left this session!
20:14:04 System
The session has ended!
"
Засим хочу предостеречь желающих купить флешки по очень низким ценам. От халявы отучают рублём. Бойтесь подделок и не честных продавцов.
ПыСы1: Прошу прощения у суппорта если разместил свою тему не там, и не ругайте строго (простите уж на первый раз новичка).
Пысы2: Прошу совета у бывалых по поводу того как "разрулить" мою ситуацию. С потерей денег я уже если уж не смирился, то готов к этому. Просто хотелось бы услышать дельный совет, как стоит поступить.
Пысы3: Практически одновременно с этой флешкой были куплены ещё 3 (алчность обуяла меня и я не смог устоять от покупки не дождавшись прихода первого лота). Ситуация с ними для меня решилась хорошо:
1 - посылка даже не была отправлена продавцом и я довольно таки быстро решил вопрос с возвратом через суппорт.
2 - суппорт после покупки лота и оплаты написал мне что это возможно фейк и если я не оплатил ещё покупку, то могу и не оплачивать, если оплатил то нужно открыть спор и требовать возврата. Я открыл спор, продавец довольно таки быстро откликнулся и стал меня уверять что флешка на самом деле настоящая, я поверил ему, но написал что спор закрою только после того как получу товар и проверю его. Продавец согласился и отослал мне посылку с трекинг номером. Пришла она довольно таки оперативно (примерно через 3 недели), на там был всё тот же фейк. После эксколации деньги вернули в течении суток.
3 - Ситуация антологичная теме поста, за исключением того что я отослал, написал трекинг номер, и как только на Рашин пост прописали что посылка ушла на Тайвань, мне вернулись деньги. И через неделю после возврата пришёл ещё один фейк от этого продавца (незнаю уж зачем он его послал, ну да фиг поймёшь этих азиатов).
myworld.ebay.com
Лот выиграл на аукционе Feb 03, 2011 за GBP 37.00.
Товар шёл около месяца.
Пришла флешка визуально похожая на оригинал. Винда её определяет. Пишет что якобы действительно 126 гиг. При тестировании на наличие ошибок выдаётся тысячи ошибок чтения (запись по мнению софтины проходит отлично =)) . При копировании на неё видео файлов, они якобы действительно копируются, но при воспроизводстве лишь первый скопированный файл воспроизводится (и то частично) остальные не воспроизводятся совсем. Ну можно сказать что классический фейк.
Списался с продавцом объяснил ему ситуацию, он, как ни странно, пошёл на контакт, пишет адрес, говорит отсылай обратно, обещает по получении вернуть деньги.
Послал ему посылку 6 марта, после этого девятого числа открыл спор дабы подстраховаться, а то закончатся 45 дней после покупки и ничего никому доказать не получится.
Всё вроде бы ничего, посылка благополучно отслеживается, последняя запись на рашин пост 13 марта о том что посылка ушла в Англию. Примерно через неделю после этого на Рояль майл появилась информация о посылке. Пишут что она ещё не вручена.
31 марта сделал экскалацию спора. Суппорт пишет что возврата денег не будет до тех пор пока продавец не сообщит о том что получил посылку.
По моим ощущениям продавец просто водит за нос и меня и суппорт дабы не возвращать деньги.
Списался с суппортом они ничего конкретного не говорят, опять же ссылаются на то что продавец якобы ещё не получил товар.
Ниже привожу мою переписку с суппортом.
"
yyyyyy
Initial Question/Comment: Completing a Transaction
18:42:47 System
Thank you for contacting Live Help!
18:42:47 System
Jane Tu. has joined this session!
18:42:47 System
Connected with Jane Tu.
18:42:51 Jane Tu.
Good day! Thank you for contacting Live Help! This is Jane Tu. May I have your name please?
18:42:59 yyyyyy
hi
18:43:09 yyyyyy
I am sorry for my English
18:43:19 yyyyyy
At me a problem with purchase.
18:43:57 Jane Tu.
That's fine. What seems to be your problem with a purchase?
18:44:00 yyyyyy
My name is Vladimir
18:44:22 Jane Tu.
Thank you, Vladimir.
18:45:05 yyyyyy
I have bought a counterfeit flash card
18:45:19 yyyyyy
Item number:280622618625
18:46:37 Jane Tu.
What about it?
18:47:46 yyyyyy
I look forward to hearing a support service already more than week
18:49:07 Jane Tu.
Please tell me what's your issue with it?
18:49:11 yyyyyy
I have sent a parcel back to the seller. Has opened dispute. The seller doesn't answer. I think that it intentionally plays for time. Not to return money
18:50:24 Jane Tu.
I see. .Just to verify if I got you correctly, you haven't receive a refund and seller is not responding, correct?
18:51:07 yyyyyy
yes
18:51:48 Jane Tu.
I can see why this is upsetting. I’d be happy to help you out with that. Before we proceed, is there anything else that I can assist you with so that we can tailor it altogether?
18:51:50 yyyyyy
Support has answered me that "Unfortunately, we need a little more time to make a decision. Expect an email from us soon"
18:52:33 Jane Tu.
I see. I will look into it as we.
18:52:38 Jane Tu.
While I'm checking on this, do you have other concerns that I can possibly help you with?
18:53:35 yyyyyy
While there are no questions. Simply I want to learn as long I will wait for return. And why the seller isn't blocked till now.
18:54:48 yyyyyy
I looked a response about the seller. He not only me has sold counterfeit flash cards
18:55:08 Jane Tu.
Let me check into it. Please give me 2 minutes for that, is that okay?
18:55:18 yyyyyy
ok
18:55:39 Jane Tu.
Thanks.
18:56:15 yyyyyy
Thanks you for the help
18:57:03 Jane Tu.
You're welcome.
18:58:22 yyyyyy
=)
18:59:34 yyyyyy
It is possible to learn from you from what you the countries and cities?
18:59:41 yyyyyy
I am sorry for my English
19:00:44 Jane Tu.
Thank you for waiting. I'm located in San Jose, California.
19:01:39 Jane Tu.
When you shipped the item back to the seller, is it through UPS or USPS?
19:02:43 yyyyyy
AIR MAIL
19:02:51 yyyyyy
Tracking number
RAxxxxxxxRU
19:03:29 Jane Tu.
Thanks. Do you now their website?
19:04:46 yyyyyy
website Mails of Russia?
19:05:04 yyyyyy
Тарифы на почтовые отправления. Сведения о системе почтовых переводов, информация об отделениях. Онлайн-заполнение необходимых почтовых бланков, отслеживание почтовых отправлений. Контакты почтовых отделений.
Тарифы на почтовые отправления. Сведения о системе почтовых переводов, информация об отделениях. Онлайн-заполнение необходимых почтовых бланков, отслеживание почтовых отправлений. Контакты почтовых отделений.
Point in the end superfluous =)
19:06:51 Jane Tu.
Can you provide me the link where I can enter the tracking number?
19:07:18 yyyyyy
Тарифы на почтовые отправления. Сведения о системе почтовых переводов, информация об отделениях. Онлайн-заполнение необходимых почтовых бланков, отслеживание почтовых отправлений. Контакты почтовых отделений.
Thanks.
19:08:11 yyyyyy
I am sorry, but there all in Russian
19:08:56 Jane Tu.
Don't worry, I'm using a translator for me to understand it.
19:09:17 yyyyyy
ok
19:09:32 yyyyyy
???
19:09:51 Jane Tu.
Right. The seller haven't receive the item yet. So once the seller receives it, you will get the refund.
19:11:16 yyyyyy
You can write to the seller?
19:11:58 yyyyyy
I think that it intentionally doesn't receive a parcel. Not to return money.
19:12:37 Jane Tu.
Unfortunately we cannot send a message to both sellers and buyers. But I would suggest you can send a message to the seller, provide the tracing number and the link where she/he can track the item.
19:13:22 yyyyyy
"The seller the swindler seems to me that. I have sent a parcel of 03/06/2011. On a site of mail of Russia 03.13.2011 have shown that the parcel is sent to Great Britain.
19:14:37 Jane Tu.
I have no information here about the seller's account but in the resolution center, the return address was provided. Did you use that?
19:14:42 yyyyyy
I am sorry. But I haven't absolutely understood you
19:16:02 Jane Tu.
The item right now is already in United Kingdom.
19:17:44 yyyyyy
Parcel in England for a long time already.
Approximately since March, 20th
19:18:57 yyyyyy
From Russia it have sent on March, 13th
19:19:23 Jane Tu.
I have no information on what the parcel's process in sending the item. In our end, if the seller haven't receive the item, refund can only be process once the seller receives it.
19:19:59 yyyyyy
I don't trust in that that the parcel so much time goes on territory of England
19:20:37 Jane Tu.
You need to verify that with the courier. I'm sorry but I have no access to their process.
19:21:58 yyyyyy
You need to verify that with the courier. I'm sorry but I have no access to their process.
19:22:21 yyyyyy
For what reason doesn't accept any measures to sellers of fakes?
19:22:57 Jane Tu.
We are working on the case with you, that's why you are sending the item back. However the problem is with the courier not with
19:26:02 yyyyyy
Initially problem in that that the seller has sold to me a fake. The goods have been sold through You as the representative trust the seller. Also don't trust me. Though the seller sells fakes.
19:26:45 yyyyyy
I am sorry for my English
19:27:09 Jane Tu.
That is why you have a case opened. But you can report the seller for violation.
19:27:09 Jane Tu.
Please click on 'customer support or contact us' on the upper right corner of your account, then you will be directed to another page wherein you need to click on 'contact us.'
19:27:22 Jane Tu.
Hover your mouse to the 'account' tab then click on "Report a member ."
19:28:13 yyyyyy
And why you can't help me?
19:29:24 Jane Tu.
I can only walk you through the process, we cannot open the report for you but once you have opened it, I will escalate it so that the department who handles that kind of issue can investigate it right away.
19:33:48 yyyyyy
one minute
19:33:58 Jane Tu.
Okay.
19:38:18 Jane Tu.
I don’t seem to be getting a response from you. I’m just checking to make sure you’re still connected. Are you still with me?
19:38:58 yyyyyy
1
19:39:05 yyyyyy
yes
19:40:50 Jane Tu.
Were you able to process the report?
19:43:03 yyyyyy
I certainly apologize. But you so to me haven't answered a question.
Why doesn't take measures to sellers selling fakes. In my case in particular. At the seller some negative responses on flash cards. Write that he sells fakes. I too write that he sells fakes. However it isn't blocked. And money doesn't come back.
19:44:10 yyyyyy
To me hasn't helped the report.
19:44:43 yyyyyy
There it is not written anything new to me.
19:45:33 yyyyyy
There there is no decision of my problem.
19:46:52 Jane Tu.
I believe I have answered that. You will get a refund once the item will be delivered. And about the seller, thanks for the report. This case may require extensive research to investigate, we may not always be able to disclose the outcome of our actions at times. You can rest assured that we will take appropriate action based on the results of our findings.
19:48:14 yyyyyy
It is more you to me anything can't help?
19:49:17 Jane Tu.
I'm sorry I was not able to get that.
19:49:28 yyyyyy
How long to me to wait? From its part I can give a photo to a parcel. And the check of payment for a parcel.
19:50:26 yyyyyy
I'm sorry I was not able to get that.
19:50:35 yyyyyy
There is a maximum waiting time of the answer of the seller?
19:52:56 yyyyyy
You here?
19:53:08 Jane Tu.
Yes there is.
19:53:28 yyyyyy
There is a maximum waiting time of the answer of the seller?
19:54:59 Jane Tu.
Normally it's 10 days for the escalated case.
19:55:18 yyyyyy
I can so didn't insist. But I have bought from different sellers of a flash card. (Has won at auction). And all from them have appeared fakes.
19:56:28 yyyyyy
In my case has passed more than 10 days.
19:56:46 Jane Tu.
No it's not.
19:56:51 Jane Tu.
It's still 7 days.
19:57:11 yyyyyy
ok
19:57:21 yyyyyy
In my case has passed more than 7 days.
19:58:10 yyyyyy
What my further actions??
19:58:26 Jane Tu.
If in any case the case will be close, you can appeal for the case.
20:00:02 yyyyyy
I can't appeal. As hasn't taken out any decision.
20:01:03 Jane Tu.
Exactly. That is why I said if in any case the case will be close.
20:01:18 Jane Tu.
The case is not close yet so you cannot appeal. If the case will be close, you can appeal for it.
20:02:16 yyyyyy
How long to me to wait? Only don't speak while the seller won't tell that has received the goods. I don't trust swindlers. Such as it.
20:02:54 Jane Tu.
3 more days.
20:04:29 yyyyyy
You give a guarantee that in 3 days there will be a decision on my problem?
20:04:54 Jane Tu.
I think we are not in the same page.
20:05:33 Jane Tu.
The decision of that case will be based on the item. Once the seller receives the item, the case will be close then you will receive the credit.
20:07:38 Jane Tu.
I don’t seem to be getting a response from you. I’m just checking to make sure you’re still connected. Are you still with me?
20:07:45 yyyyyy
I mean I can forget about spent by me money spent for a fake. And on sending of a parcel to the seller?
20:08:20 yyyyyy
я тут
20:08:26 yyyyyy
sory
20:08:27 Jane Tu.
I'm sorry, I was not able to get that.
20:09:43 Jane Tu.
You will get your money back once the item is delivered.
20:09:54 Jane Tu.
Let's just wait for it to be delivered.
20:09:58 Jane Tu.
Okay?
20:11:04 yyyyyy
Well. Thanks big for that that couldn't help me. I thought better about protection of buyers on Now I understand that protects the buyer from swindlers badly.
20:11:19 Jane Tu.
You're welcome.
20:11:23 Jane Tu.
Thanks for using Live Help! We value your business. Have a great day.
20:13:04 yyyyyy
farewell
Jane Tu.
Bye.
20:14:04 System
Jane Tu. has left this session!
20:14:04 System
The session has ended!
"
Засим хочу предостеречь желающих купить флешки по очень низким ценам. От халявы отучают рублём. Бойтесь подделок и не честных продавцов.
ПыСы1: Прошу прощения у суппорта если разместил свою тему не там, и не ругайте строго (простите уж на первый раз новичка).
Пысы2: Прошу совета у бывалых по поводу того как "разрулить" мою ситуацию. С потерей денег я уже если уж не смирился, то готов к этому. Просто хотелось бы услышать дельный совет, как стоит поступить.
Пысы3: Практически одновременно с этой флешкой были куплены ещё 3 (алчность обуяла меня и я не смог устоять от покупки не дождавшись прихода первого лота). Ситуация с ними для меня решилась хорошо:
1 - посылка даже не была отправлена продавцом и я довольно таки быстро решил вопрос с возвратом через суппорт.
2 - суппорт после покупки лота и оплаты написал мне что это возможно фейк и если я не оплатил ещё покупку, то могу и не оплачивать, если оплатил то нужно открыть спор и требовать возврата. Я открыл спор, продавец довольно таки быстро откликнулся и стал меня уверять что флешка на самом деле настоящая, я поверил ему, но написал что спор закрою только после того как получу товар и проверю его. Продавец согласился и отослал мне посылку с трекинг номером. Пришла она довольно таки оперативно (примерно через 3 недели), на там был всё тот же фейк. После эксколации деньги вернули в течении суток.
3 - Ситуация антологичная теме поста, за исключением того что я отослал, написал трекинг номер, и как только на Рашин пост прописали что посылка ушла на Тайвань, мне вернулись деньги. И через неделю после возврата пришёл ещё один фейк от этого продавца (незнаю уж зачем он его послал, ну да фиг поймёшь этих азиатов).
