N
Novnov
Новичок
Пришла разбитая чашка. На почте договорился чтобы я ее как бы не получал и вообще не приходил и ничего не знаю. Когда подошло время доставки я написал в резолюшн центр с просьбой о рефунде. На что продаван ответил такое.
"Really sorry for the inconvenience.We did send the item to the specified shipping address,there is no tracking code due to the normal post,it might be delayed on the way,would you mind waiting another 3 days? If you don't want to wait, would it be possible if you can go to your local post office to have a check with the recipient name? If then you still don't get the item, do you agree that we refund to you first, and you can repay us after you receive it,how do you think? Sincerely hope for your early reply. Regards"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Cente
Зачем он просит меня подождать 3 дня, не мутит ли он чтото? Вроде предлагает вернуть деньги но перед этим я типа должен 3 дня подождать и сходить за чеком на почту? Хитрит? Что ответить?)
"Really sorry for the inconvenience.We did send the item to the specified shipping address,there is no tracking code due to the normal post,it might be delayed on the way,would you mind waiting another 3 days? If you don't want to wait, would it be possible if you can go to your local post office to have a check with the recipient name? If then you still don't get the item, do you agree that we refund to you first, and you can repay us after you receive it,how do you think? Sincerely hope for your early reply. Regards"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Cente
Зачем он просит меня подождать 3 дня, не мутит ли он чтото? Вроде предлагает вернуть деньги но перед этим я типа должен 3 дня подождать и сходить за чеком на почту? Хитрит? Что ответить?)