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Помогите с paypal Proof of Address

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prohor_i

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paypal зарегистрирован на страну Кипр в 2015 пользовался все ок, тут потребовали Proof of Address отправил, они прислали
Dear ,

Thank you for responding to our requests to further verify your information. As we cannot lift the receiving limit on your PayPal account until all requirements have been met, we would appreciate your help with completing the steps below, so that we can review your account further.

----------------------------------------------------------------
Proof of Address:
----------------------------------------------------------------

The address details on your PayPal account are incomplete, please update your account. The address provided must be a word for word match to the documentation that you have supplied.

To update or view the postal address registered on your PayPal account:

If you've a personal account:
1. Go to www.paypal.co.uk and log in to your account.
2. Click the Settings icon at the top of the page.
3. In the 'Address' section, under the address you'd like to update click 'Edit'. Make the necessary changes and click 'Change Address'.
If you've a business account:
1. Go to www.paypal.com/uk and log in to your account.
2. Click the Profile icon at the top of the page, then select 'Profile and Settings' from the drop-down menu.
3. Click on 'Update' beside 'Address'.

What is a valid proof of address?

We accept a copy of:
- Utility bills (phone and broadband services, health insurance, gas, water, electricity, etc.)
- Bank or credit card statements
- Your driving licence. (Note: We can only accept a driving licence if: it shows your address, it's been issued within the last 12 months, and it's accompanied by another valid government-issued photo ID)
- Your printed payslip.

We do not accept:
- Invoices
- Partial Documents.

Please note: The document must show your full name and address as registered on the PayPal account. The document cannot be older than 12 months and should be fully legible.

Once you've completed these steps and provided any additional information we may need, your case will be reviewed by one of our Account Specialists. We'll send you an email with the outcome of the review.

If you can't complete these steps, click 'Contact' at the bottom of any PayPal page to get more information or to contact Customer Service.

We appreciate your business and thank you for your patience and cooperation.

Yours sincerely,
Emma
PayPal

нажимаю на
  1. Return to limitation details


We recently reviewed your account, and we need more information about your business to allow us to provide uninterrupted service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible. We apologize for the inconvenience.


Why is my account access limited?

Your account access has been limited for the following reason(s):

  • May 27, 2015: EU regulations require that we collect and confirm your account information.
(Your case ID for this reason is PP-003-939-478-985.)


что им надо отправить???
Сообщение было автоматически объединено:

вот они прислали
Hello,

You have received 2,500 EUR or equivalent in total payments to your PayPal account.

As mentioned in our previous email, you're no longer able to send or withdraw money from your PayPalaccount until you provide us with the required information.

Here's how to provide the information we need:

  1. Log in to your PayPal account.
  2. Click Notifications (bell icon) at the top right of the page.
  3. Follow the instructions and complete all the tasks.


Thanks,
PayPal
 
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Lopics

Lopics

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paypal зарегистрирован на страну Кипр в 2015
Ну и этим вы нарушили условия пользовательского соглашения РР, не так ли?

что им надо отправить???
То, что они просят:
We accept a copy of:
- Utility bills (phone and broadband services, health insurance, gas, water, electricity, etc.)
- Bank or credit card statements
- Your driving licence. (Note: We can only accept a driving licence if: it shows your address, it's been issued within the last 12 months, and it's accompanied by another valid government-issued photo ID)
- Your printed payslip.

Сможете доказать легитимность своего аккаунта - хорошо. Не сможете, заблокируют.
 
P

prohor_i

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Ну и этим вы нарушили условия пользовательского соглашения РР, не так ли?


То, что они просят:


Сможете доказать легитимность своего аккаунта - хорошо. Не сможете, заблокируют.
я им отправил квитанции за коммунальные услуги но он четко не пишут что им надо
 
Lopics

Lopics

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я им отправил квитанции за коммунальные услуги но он четко не пишут что им надо
Ну так напишите письмо или позвоните. Спросите что хотят конкретно. Ну кроме самих ребят из РР тут вряд ли кто ответит что именно им нужно...
 
Ivan D

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