L
L1nk
Новичок
Подскажите пожалуйста, заказал телефон на , продавец отправил трек номер, посылка не пришла, я открыл диспут, в течении 3 дней продавец не ответил, я перевел в клайм, проходит пару дней и приходит письмо от пайпал, что мол продавец указал данные об отправке и по этому мы не можем выдать вам рефанд, попробуйте связаться на прямую с продавцом и т.п. :
In response to your claim, the seller has provided proof of shipment
indicating that the item was shipped to you. Because the seller was able to
provide proof of shipment, we cannot reverse this transaction or issue a
refund. We encourage you to continue to work directly with the seller to
amicably resolve this matter.
PayPal does not tolerate fraud or illegal activities. Your complaint has
been noted in the record of the PayPal user you reported. If we find this
user has violated our policies, we will investigate and take appropriate
action. If this occurs, you may be contacted in the future about the status
of this complaint.
To make sure future transactions proceed smoothly, we suggest you visit the
PayPal site and click the Security Center link located at the top of any
page. There you will find tips on how to avoid fraudulent sellers in the
"Fraud Prevention Tips for Buyers" section.
подскажите, что делать в такой ситуации? на ибее покупаю давно, рейтинг 350+ 100% фидбэк. открывал диспуты ни раз, всегда всё было в мою пользу. а сейчас вот такая ерунда.
кто сталкивался с такой проблемой?
In response to your claim, the seller has provided proof of shipment
indicating that the item was shipped to you. Because the seller was able to
provide proof of shipment, we cannot reverse this transaction or issue a
refund. We encourage you to continue to work directly with the seller to
amicably resolve this matter.
PayPal does not tolerate fraud or illegal activities. Your complaint has
been noted in the record of the PayPal user you reported. If we find this
user has violated our policies, we will investigate and take appropriate
action. If this occurs, you may be contacted in the future about the status
of this complaint.
To make sure future transactions proceed smoothly, we suggest you visit the
PayPal site and click the Security Center link located at the top of any
page. There you will find tips on how to avoid fraudulent sellers in the
"Fraud Prevention Tips for Buyers" section.
подскажите, что делать в такой ситуации? на ибее покупаю давно, рейтинг 350+ 100% фидбэк. открывал диспуты ни раз, всегда всё было в мою пользу. а сейчас вот такая ерунда.
кто сталкивался с такой проблемой?
