My name is Audrey and I'm the surpervisor of customer service.
We regret to inform you that due to HongKong airport strengthen security check recently, all parcels will be 100% by X ray inspection in order to prohibit on Sending Prohibited or Dangerous Articles. That means all the mail delivery services has been delayed, and the delivery timeframe is extended to about 35-40 days. Therefore, if you still do not receive your order over 40 days since your item has been shipped out, please just reply to this email. We’ll arrange to send a replacement to you or issue you a refund.
We sincerely apologies for this delay, and your understanding would be much appreciated. Also, please do not leave us a low score for Detailed Seller Ratings (DSR) or leave us a neutral/negative feedback directly because of this uncontrollable issue. Thank you very much.
Сижу вот и думаю:еще подождать,ответить или спорить . Месяц уже прошел,с момента заказа