S
slipknot69
Новичок
примерно неделю назад я перевёл Диспут в Claim о не получении товара...
сегодня Paypal прислал на мыло письмо:
Dear xx,
We are currently in the process of investigating your claim:
Case Number: PP-766-196-xxx
Transaction Date: Jul 17, 2009
Transaction Amount: -89.00 GBP
Seller's Email: winxxx81@hotmail.co.uk
Seller's Name: Miss Lxxxxine Winterbone
To help us resolve this matter promptly, we request that you provide a
front and back copy of the proof of postage for the package associated with
this claim.
Submit supporting documentation via our Resolution Centre. You can do this
by following these steps:
1. Click "Resolve Complaint."
2. Select the button to provide the documentation and click "Continue."
3. Select a method to submit your documentation.
Alternatively you can fax supporting documentation to PayPal at 08707 303
196. Please include a cover sheet with your fax that includes the primary
email address registered on your PayPal account and the ID number of the
your claim (see PP Case Number above). This will allow us to attach the
document to the claim as quickly as possible.
Please ensure we receive this information within the next three calendar
days. If we do not hear from you within that timeframe, the matter will be
considered closed and we will find in favour of the seller.
Thank you for your patience and co-operation regarding this matter.
Sincerely,
Tomasz
Protection Services Department
PayPal, an Company
не понятно, я покупатель который не получил товар и должен им отправить доказательство отправки посылки? они что совсем с ума сошли? или я чего-то не понял?
сегодня Paypal прислал на мыло письмо:
Dear xx,
We are currently in the process of investigating your claim:
Case Number: PP-766-196-xxx
Transaction Date: Jul 17, 2009
Transaction Amount: -89.00 GBP
Seller's Email: winxxx81@hotmail.co.uk
Seller's Name: Miss Lxxxxine Winterbone
To help us resolve this matter promptly, we request that you provide a
front and back copy of the proof of postage for the package associated with
this claim.
Submit supporting documentation via our Resolution Centre. You can do this
by following these steps:
1. Click "Resolve Complaint."
2. Select the button to provide the documentation and click "Continue."
3. Select a method to submit your documentation.
Alternatively you can fax supporting documentation to PayPal at 08707 303
196. Please include a cover sheet with your fax that includes the primary
email address registered on your PayPal account and the ID number of the
your claim (see PP Case Number above). This will allow us to attach the
document to the claim as quickly as possible.
Please ensure we receive this information within the next three calendar
days. If we do not hear from you within that timeframe, the matter will be
considered closed and we will find in favour of the seller.
Thank you for your patience and co-operation regarding this matter.
Sincerely,
Tomasz
Protection Services Department
PayPal, an Company
не понятно, я покупатель который не получил товар и должен им отправить доказательство отправки посылки? они что совсем с ума сошли? или я чего-то не понял?
