L
lexeika
Новичок
не могу оплатить покупку
в самом конце при оплате paypal выдает ошибку Error Code #10417 Your request could not be processed at this time.
написал им, пришел ответ
помогите пожалуйста, как понять это : I have reviewed your account and can see that you have been
unable to use the card ending 3244 because your card issuer has not
confirmed that this card is suitable for use with PayPal. (Я проверил свой аккаунт и вижу, что вы были
не удается использовать карту окончание 3244 потому что ваша карточка эмитента не
подтвердил, что эта карта подходит для использования с PayPal).
если что, то вот все их письмо
Thank you for contacting PayPal regarding your transaction. It is my
pleasure to assist you in resolving your issue today.
Firstly let me begin by apologizing for the inconvenience you experience
when attempting to make a payment of $1.99 USD but also of $0.99 USD.
Mr. Bryzgin, I have reviewed your account and can see that you have been
unable to use the card ending 3244 because your card issuer has not
confirmed that this card is suitable for use with PayPal.
I'd encourage you to contact your credit card issuer's online
transaction department directly to get to the bottom of this, as we do
not receive an exact reason for the denial. You can also try to add
another credit card to your PayPal account, if you have one available.
The Online Authorizations Department of your card issuer is in charge of
PayPal transactions, not the general customer service of your card
issuer. The general customer service can only inform you that your card
is not expired and that there is sufficient balance to complete your
transaction. However, they cannot tell you why your payment was
rejected. Please confirm with the Online Authorization Department the
exact reason of this denial, as well as the limits on your card. You
might be able to complete your payment after you have spoken to the
relevant department at your card issuer.
Here are some reasons why a bank may refuse your card:
• When you register a card or update your card information, PayPal
requests a temporary authorization to that card. This is to ensure the
safety of your credit card information. If that amount is not
authorized, the card can't be used or updated. It's possible that the
card issuer could be temporarily unavailable to answer the authorization
request we sent.
• There could be a limit on your credit card that has been exceeded.
• Your credit card company may not allow online payments with this type
of card.
I hope you found this information useful and that it will help you to
resolve your issue.
I understand your frustration regarding this matter and regret any
inconvenience this might have caused.
помогите зеленому :crazy:
в самом конце при оплате paypal выдает ошибку Error Code #10417 Your request could not be processed at this time.
написал им, пришел ответ
помогите пожалуйста, как понять это : I have reviewed your account and can see that you have been
unable to use the card ending 3244 because your card issuer has not
confirmed that this card is suitable for use with PayPal. (Я проверил свой аккаунт и вижу, что вы были
не удается использовать карту окончание 3244 потому что ваша карточка эмитента не
подтвердил, что эта карта подходит для использования с PayPal).
если что, то вот все их письмо
Thank you for contacting PayPal regarding your transaction. It is my
pleasure to assist you in resolving your issue today.
Firstly let me begin by apologizing for the inconvenience you experience
when attempting to make a payment of $1.99 USD but also of $0.99 USD.
Mr. Bryzgin, I have reviewed your account and can see that you have been
unable to use the card ending 3244 because your card issuer has not
confirmed that this card is suitable for use with PayPal.
I'd encourage you to contact your credit card issuer's online
transaction department directly to get to the bottom of this, as we do
not receive an exact reason for the denial. You can also try to add
another credit card to your PayPal account, if you have one available.
The Online Authorizations Department of your card issuer is in charge of
PayPal transactions, not the general customer service of your card
issuer. The general customer service can only inform you that your card
is not expired and that there is sufficient balance to complete your
transaction. However, they cannot tell you why your payment was
rejected. Please confirm with the Online Authorization Department the
exact reason of this denial, as well as the limits on your card. You
might be able to complete your payment after you have spoken to the
relevant department at your card issuer.
Here are some reasons why a bank may refuse your card:
• When you register a card or update your card information, PayPal
requests a temporary authorization to that card. This is to ensure the
safety of your credit card information. If that amount is not
authorized, the card can't be used or updated. It's possible that the
card issuer could be temporarily unavailable to answer the authorization
request we sent.
• There could be a limit on your credit card that has been exceeded.
• Your credit card company may not allow online payments with this type
of card.
I hope you found this information useful and that it will help you to
resolve your issue.
I understand your frustration regarding this matter and regret any
inconvenience this might have caused.
помогите зеленому :crazy:
